SHIPPING POLICY
At Go Ayurveda Dhanvantri, we understand the importance of timely and reliable shipping. We strive to provide the best shipping experience for our customers, ensuring that your orders are delivered to you in a prompt and efficient manner.
Shipping Methods:
We offer various shipping methods to cater to your needs:
- Standard Shipping: Our standard shipping option ensures that your order is delivered within 7-10 business days.
- International Shipping: We also provide international shipping for our customers outside India. Please note that international shipping may take longer due to customs clearance procedures.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.
Order Processing Time:
Once your order is placed, our team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. However, during peak seasons or promotional periods, processing times may be slightly longer. Rest assured, we will do our best to get your order ready as quickly as possible.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate the delivery date. Please note that it may take up to 24 hours for the tracking information to be updated.
Shipping Restrictions:
While we strive to provide shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. If we are unable to ship to your location, we will notify you promptly and provide a full refund for your order.
Lost or Damaged Shipments:
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
Cancellation of an Order
Once an order is shipped we do not accept cancellations. If the package is not received by the buyer and is returned to us, we will initiate a refund within 3 business days after receiving it back to our unit.
Customer Satisfaction:
Your satisfaction is our top priority. If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that your shopping experience with Go Ayurveda Dhanvantri is seamless and enjoyable.